Faq

Shipping & Delivery

What are your shipping options?

We offer standard and express shipping to most countries. Delivery times vary depending on your location and the shipping method selected during checkout.

How long does delivery take?

Standard shipping typically takes 5-10 business days, while express shipping delivers within 3-5 business days. Please note these are estimates and may vary.

Do you ship internationally?

Yes, we ship worldwide. International delivery times may be longer due to customs processing in your country.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Please contact us at [email protected] to initiate a return.

How do I exchange an item?

To exchange an item, please return the original purchase following our return policy and place a new order for the desired item.

Product Information

How do I choose the right size?

Each product page includes detailed size charts with measurements in both inches and centimeters. We recommend comparing these measurements to a similar garment you own for the best fit.

What materials are your shirts made from?

Our long-sleeved and short-sleeved shirts are crafted from high-quality, breathable fabrics including premium cotton, cotton blends, and performance materials. Specific fabric compositions are listed on each product page.

Payment & Security

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely processed.

Is my payment information secure?

Yes, we use industry-standard SSL encryption to protect all transactions. We never store your full payment details on our servers.

Contact & Support

How can I contact customer service?

For any questions not answered here, please email our support team at [email protected]. We typically respond within 24-48 hours.

Do you offer styling advice?

While we don't currently offer personal styling services, our product descriptions include styling suggestions to help you create complete looks with our shirts.


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VELARABELLE