Terms of service

1. General Terms

By accessing and using VELARABELLE's website and services, you agree to comply with these Terms of Service. These terms apply to all visitors, users, and others who wish to access or use our platform.

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

2. Product Information

VELARABELLE makes every effort to display our long-sleeved and short-sleeved products as accurately as possible. However, we cannot guarantee that your device's display will precisely match the actual colors and details of our garments.

All measurements provided are approximate. Product availability is subject to change without notice.

3. Order Processing

All orders are subject to product availability. Receiving an order confirmation does not guarantee the availability of the ordered items.

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product information, or suspected fraudulent activity.

4. Pricing and Payment

All prices are shown in the currency displayed on our website and are subject to change without notice. We are not responsible for typographical errors regarding price or product information.

Payment must be completed in full before we process and ship your order. We accept various payment methods as displayed during checkout.

5. Shipping Policy

Shipping times are estimates and begin from the date of shipment, not the date of order. Delivery times may vary due to factors beyond our control.

Customers are responsible for any customs duties, taxes, or fees imposed by their country's import regulations.

6. Returns & Refunds

We accept returns of unworn, unwashed items with original tags attached within 14 days of delivery. Return shipping costs are the customer's responsibility.

Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned items. Sale items are final sale unless defective.

For defective or incorrect items received, please contact us at [email protected] within 7 days of delivery for assistance.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of VELARABELLE and protected by international copyright laws.

Unauthorized use of any content from this website is strictly prohibited without our prior written consent.

8. Limitation of Liability

VELARABELLE shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of or inability to use our services.

Our total liability for any claim related to our services shall not exceed the amount you paid to us for the applicable products.

9. Dispute Resolution

Any disputes arising from these terms shall first attempt to be resolved through good faith negotiations between the parties.

If resolution cannot be reached, disputes shall be settled through binding arbitration in accordance with the rules of the jurisdiction where VELARABELLE is registered.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where VELARABELLE is registered, without regard to its conflict of law provisions.

11. Contact Information

For any questions regarding these Terms of Service, please contact us at [email protected].